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FAQs – Water Stains on Carpet

Question: I have a commercial carpet with dark water stains that appeared after drying out a flood loss. Any tips on how to remove them? Answer: Water stains are usually simply wicked soil.  If the...

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FAQs – Dull & Hazy Marble

Question – Hey Jim, I just cleaned some white marble, and it looks clean, but the traffic areas look dull and hazy, what do you have to clean that? ——————————— Answer – Good observation! Those hazy...

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In-Plant Upholstery Cleaning

I recently taught an upholstery cleaning class where the class was given a wingback chair made of a rayon/polyester blend fabric that was heavily soiled.  The upper inside back had a brown hair oil...

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FAQs – Acrylic/Modacrylic Fibers

Q - Hey Jim, I got a couple of Acrylic/Modacrylic area rugs in yesterday. White back ground with colored polka dots. Should I have any concerns? A - from Jim P Good question! In my limited experience...

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FAQs – Cotton Denim-Like Fabric

Q – Hi Jim, A customer has a sectional comprised of a light colored denim fabric. There are numerous baby formula spots on multiple panels. I mentioned to the customer that there is a good likelihood...

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FAQs – Rust Colored Marks on Chenille

Q -   Hey Lisa: Here in the Orange County area I periodically come up against a problem with furniture covered using a “Chenille” fabric and my ability to clean it. When the couch has “DOWN FEATHERS”...

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Bedbugs & Lice on Upholstery and Bedding

The most common insect control issues associated with upholstery and bedding include: BEDBUGS, FLEAS AND LICE. Each of these parasitic insects create discomfort for your customers, and may be difficult...

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RESIDUES: Good or Bad?

The word “residue”, when used in the cleaning industry, is almost always seen in a negative light. Residues can result in resoiling, wicking, yellowing, odors, harsh textures, skin irritations, and...

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Is it Wicking or is it Sticking?

What do you do when you get called about a spot that has been discovered by your customer after you have cleaned their carpet? Before you show up with an arsenal of products, you need (and your...

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Mystery Upholstery Color Change

Hey Jim: Q: I cleaned a tan sofa and it turned pink after it dried! I rinsed it with an acid rinse and thought it was always safe. What happened? A: What you experienced is known as an “indicator dye...

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